Case Study: Raw Sugar Living

Company Overview

Raw Sugar Living is a natural lifestyle brand on a mission to promote clean and healthy living through products that are good for the body and nourish the soul. They specialize in the hair and personal care product space at a price that is accessible to all. They sell through many major retailers as well as directly on their ecommerce website.

Pre-TRG Fulfillment

Raw Sugar Living was in need of a fulfillment warehouse that specializes in consulting , project management and execution of high volume complex kitting, re-pack and assembly services to meet Q4 retailer timelines and requirements. The client needed a company to  receive 1200 pallets of product , assemble, kit, QC 6 unique kit variations for over 1 million units with variable packaging & product customized by retailer for peak q4 season in under 10 weeks.

The Solution: A dedicated workforce of 85 to create a custom warehousing, kitting, and fulfillment solution to support Raw Sugar Living’s sales growth

The Results – TRG Delivered on budget & on time


  • 6 kits with 3-4 pieces plus custom sleeve, master shipper, custom labeling, palletizing, storing, building purchase orders 
  • 672,000 complex custom Kits Created with 3-4 units per kit with custom box, insert, & sleeve
  • 350k units repacked from packs of 6 to packs of 3 with new packaging
  • Retail routing guide compliance
  • Customized labeling
  • Product & master carton labeling
  • Palletizing
  • Daily & weekly truck scheduling or delivery window for deadlines
  • 10 week timeline achieved in order to meet deadlines for holiday rush

Voice of the Customer

TRG was the right partner for this critical Q4 project. They took in our requirements and provided the logistics team to build a personalized and fine tuned fulfillment machine. They delivered on budget, on time, and were reliable, honest, and great to work with!

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